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Frequently Asked Questions

Answering any of the questions you may have...

What can I expect as a patient of Big Stone Therapies?

Big Stone Therapies’ professional staff takes pride in the "Patients Come First" approach to rehabilitation. 

  • We listen attentively to your needs.

  • We promise open, honest communication with you and the other members of your health

care team.

  • During each treatment session, we will provide you with education about your diagnosis

and treatment plan.

  • We will provide you with access to the information you need to make the best health care decisions

  • Your will be involved in all decisions made concerning your health.

  • A treatment plan will be developed according to your needs and your personal plan.

How should I dress for therapy?

You should wear loose-fitting clothing so the area that will be evaluated and treated can be exposed.  For example, if you have a knee problem, it is best to wear shorts.  For a shoulder problem, a sleeveless top is a good choice, and for low back pain, wear a loose fitting shirt and athletic pants.  We do have shorts and gowns available for patients use as needed.

How long will each treatment last?

Expect your first visit to last 60 to 75 minutes.  Follow up treatment sessions are typically 45 to 60 minutes.

How many visits will I need?

This is highly variable among each individual, depending upon your diagnosis, the severity of your impairments, your past medical history, etc.  During the first visit, your therapist will discuss with you how many treatment visits they anticipate you will need.

Who pays for my therapy?

In most cases, health insurance will cover your treatment.  Prior to your first visit, we will verify your insurance coverage and we encourage you to do the same as well. 


At your first visit, you will be given the verification of benefits form that includes information such as the co-pay amount, deductible, number of approved visits, etc.

Will the therapist communicate with my health care provider?

Big Stone Therapies understands the importance of communication among members of your health care team (you, your therapist, your doctor, etc).  As a result following your initial evaluation, your therapist will send your doctor a written detailed report with the findings of your evaluation, the assessment of your injury, a detailed description of the treatment plan and a complete list of the goals to be achieved in therapy.


Before each appointment you have with your doctor, your therapist will complete a written progress report to ensure your doctor has the most up to date information concerning your care. 


Additionally, your therapist will not hesitate to contact your doctor by phone if any specific questions or concerns arise.  At the end of your treatment, a final report will be sent with information regarding your status at the time of discharge from therapy and recommendations made by your therapist.

What type of follow-up is offered?

At Big Stone Therapies, your therapist will give you a home exercise program that is appropriate for you to continue upon discharge of therapy.  You will be given detailed instructions of how to complete your at home program, allowing you to continue the progress you made in therapy and avoid further injury.


We are your partners in recovery, so even after your discharge, if you ever have any questions or concerns, call us and we will be more than happy to assist you in manner possible.

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